We provide GDS connectivity using HahnAir Systems. In this type of connectivity, we communicate with HahnAir Systems system, which communicates with all the GDS and have their e-ticket database.
When a reservation from any of the GDS which HahnAir is connected to (and it is connected to all the majors) comes to their system, it will then be shown on your system automatically.
A payment for a booking can be done by credit card or if the agent is given an access have a booking limit, he can do it on invoice (an automatic internet voucher will be used)
Another option in the advanced website, is to complete a booking with booking certificates issued by the airline.
When you have a call-in customer, that you don’t wish to take his credit card number over the phone, you can send that customer a link from the system, and he will be able to complete a booking that had started on the CRS, on the website.
As well, any booking made on the system is available on the website at the “customer account”.
All our systems are secured and tested by McAfee secure.
This feature is for the SEAL only, so your customers will see a seal that this website is protected and checked daily, like the one you see on login screen
We operate in remote areas sometimes (Masai Mara, Serengethi) and the booking requires a mandatory details (camp name) for the booking to be completed so a pilot won’t end up landing a PAX in the middle of the bush without anyone to pick him up, so the CRS and the IBE have an option to add mandatory accommodation per destination setting, and require reservation staff to ask it during booking.
We are not certified to work with SITA, but we do have the option to export a PNL file you can send to your ground handler, using FTP or E-mail, you will just need to give us the PNL file structure you need.
We provide the airline to decide which access to give an agent, IBE or CRS.
IBE – for the internet, the option to create a booking, ticket it and cancel it.
CRS – to have all the facilities – create, amend, cancel, print invoices, reports etc.
Normally with small operations it takes us about 2-3 hours, if you don’t have so many flights, even less, creating a flight series in the system including fares and classes take no more than 10 minutes.